Citizens Advice North Staffordshire - Organisations

Citizens Advice North Staffordshire is part of the Citizens Advice network of local Citizens Advice charities.

We can all face problems that seem complicated or intimidating. At Citizens Advice, we believe no one should have to face these problems without good quality, independent advice.

The Citizens Advice network of charities offers confidential advice online, over the phone, and in person, for free.

When we say we’re for everyone, we mean it. People rely on us because we’re independent and totally impartial.

No one else sees so many people with so many different kinds of problems, and that gives us a unique insight into the challenges people are facing today. With the right evidence, we can show big organisations – from companies right up to the government – how they can make things better for people.

That’s why we’re here: to give people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

Areas in which we can offer advice are:

  • Debt 
  • Social Security Benefits 
  • Employment   
  • Housing 
  • Family and relationship issues
  • Immigration and Asylum
  • Consumer  
  • Health  
  • Community care
  • Report a hate crime or hate incident- Uniting Staffordshire Against Hate (USAH) is a free and confidential support service providing information and emotional and practical support to all victims of Hate driven crime or incidents, who either live in Staffordshire or were targeted when visiting the area on more than two occasions. To access support you do not need to have reported this to the police.
Contact email info@canscharity.org.uk
Contact notes

Telephone:

  • 0808 278 7876 - Advice   
  • 01782 201234 - Reception 
  • 01782 407968 - Immigration
  • 0808 223 1133 - Consumer Advice
  • 01782 408625 - Money Advice

Other ways to get in touch:

Venue name Mitchell House,
Venue address Town Road Business Quarter,
Stoke-On-Trent,
ST1 2QA
Venue notes

Multiple locations: Stoke-on-Trent, Newcastle under Lyme, Kidsgrove, Biddulph, Cheadle Library, Leek

Self help guides available at https://citizensadvice.org.uk


Locations, times of our drop-ins and ways to contact us can be found at:

https://www.canscharity.org.uk

All drop-in locations are wheelchair accessible

Time of day Monday to Friday: 9am - 5pm. Closed on Bank Holidays.
Session information

General Advice
Money/Debt Advice
Consumer Advice
Immigration Advice
Housing Advice
Benefits Advice
Energy Advice

Referral required No
Website https://www.canscharity.org.uk