Citizens Advice Staffordshire North & Stoke on Trent

Citizens Advice Staffordshire North & Stoke on Trent is part of the Citizens Advice network of local Citizens Advice charities.

We can all face problems that seem complicated or intimidating. At Citizens Advice, we believe no one should have to face these problems without good quality, independent advice.

The Citizens Advice network of charities offers confidential advice online, over the phone, and in person, for free.

When we say we’re for everyone, we mean it. People rely on us because we’re independent and totally impartial.

No one else sees so many people with so many different kinds of problems, and that gives us a unique insight into the challenges people are facing today. With the right evidence, we can show big organisations – from companies right up to the government – how they can make things better for people.

That’s why we’re here: to give people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

Areas in which was can offer advice are:

• Debt -  for more information on our debt advice services click here
• Social Security Benefits  - for more details of the help we offer click here
• Employment   
• Housing -  if you are worried about losing your home click here
• Immigration and Asylum  (Hanley office only)
• Consumer  
• Health  
• Community care
• Support for victims of crime -The Staffordshire Victim Gateway and Restorative Justice Service is a free and confidential service that provides advice, information, emotional and practical support to all victims of crime across Staffordshire even if the incident or crime has not been reported to the Police, or whether the crime has happened recently or in the past. Click here to visit their website.
• Report a hate crime or hate incident- Uniting Staffordshire Against Hate (USAH) is a free and confidential support service providing information and emotional and practical support to all victims of Hate driven crime or incidents, who either live in Staffordshire or were targeted when visiting the area on more than two occasions. To access support you do not need to have reported this to the police. Click here to visit their website.

Reception: 01782 201234

Locations and times of our regular drop-ins can be found here https://www.snscab.org.uk/where-are-we/

All drop-in locations are wheelchair accessible.

Drop-in sessions. Free. No referral necessary.